A high-quality VoIP phone solution will reduce your phone line charges by up to 75%
Our securely hosted PBX provides advanced call features and is available free with our Voip service.
Specialised VoIP technical support team.

What is VoIP

VoIP stands for “Voice over Internet Protocol”, which is a technology that allows you to make phone calls using your broadband connection instead of your regular phone service

You can keep your existing phone numbers

Existing phone hardware can be used with a VoIP adaptor, or new VoIP hardware can be purchased


VoIP line plans

All lines include access to our hosted PBX and 2000 free local calling minutes per line

Naked/unfeatured VoIP phone line $7.00 per month

Single VoIP lines $13.50 per month

3 x VoIP lines $36.00 per month

10 x VoIP lines $100.00 per month

25 x VoIP line $240.00 per month

VoIP Bundles

Toll Free 0800/0508

0800 and 0508 numbers available for business customers only from $12.50 per month

SIP trunks

Route concurrent calls over the Internet to an IP capable PBX system.

SIP trunking can be seen as a low cost replacement for traditional lines – using the Internet to make/receive calls instead.

From $11.50 per month


Kiwi Internet VoIP Portals

Our online Call feature portal allows you to configure all your VoIP call features online Our bill platform includes email or print invoice summary. Call summary and call details as well as broadband history are all available online You can also access unbilled calls for the current month within the last 5 mins

Learn More

VoIP Calling Rates

In addition to reduced line costs, the calling costs on your VoIP line are also lower, meaning more savings for you.


International VoIP No.s

We provide International toll free numbers in Australia, USA, Canada, and the UK.

The numbers are setup as VOIP numbers, they have all the features as our standard NZ based VOIP lines.

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Cloud PBX

Our cloud telephony platform provides advanced call function capabilities while allowing business an affordable and configurable solution.

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Internet & Voice Bundles

We have 5 broadband and VOIP bundled plans with cloud PBX, web hosting and online data backups. Custom bundled plans and unlimited plans are available on request.

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VoIP Addons

We offer a number of VoIP add on plans for local, national, international, mobile and 0800/0508 calls. 

View Add-on plans here

Hosted PBX

An affordable phone system with business class features. Our hosted PBX makes advanced voip technology and call features available to all businesses

As it is hosted in our datacentres there is no initial hardware cost and no ongoing upgrade costs

Allows users in remote locations to be seamlessly integrated under a single unified plan.

Call features include:

  • Auto-attendant
  • Call forward
  • Call on-hold
  • Call transfer
  • Call waiting
  • Call return
  • Call queuing
  • Pickup group
  • Caller ID blocking
  • Call Screening
  • White/Black lists
  • PIN authorisation
  • Simultaneous ringing
  • Call recording
  • Conference calling
  • Distinctive ringing
  • Voicemail
  • Voicemail to email
  • Visual voicemail
  • Do not disturb
  • Multiple phone device support
  • Follow me
  • Short code dialling
  • Direct dial numbers
  • Inbound automatic failover routing
  • Music on-hold
  • Wakeup call
  • Video calling
  • Geographic nomadicity
  • Remote call back
  • Remote dial tone

Detailed Call Feature Information

BRIA Softphone

Bria is a softphone application that enables you to manage your communications easily and efficiently – all from your desktop computer and smartphone. Allowing you to replace or complement your desk phone setup.

The benefits of BRIA include:

  • Avoiding call forwarding charges to mobile.
  • Allows you to answer calls on your mobile, helpful for when you’re out of office.
  • BRIA offers Microsoft Outlook and Salesforce integration.
  • BRIA comes with Voice and video calling fuctionalities.

Find Our More

VoIP Hardware Options

Your existing landline phones will need to be replaced with VoIP compatible phones,
or you can use your VoIP line on a softphone on your PC. Your choice.

All VoIP phones purchased through us will be pre-configured and couriered to you (courier fee applies)

We have options to purchase hardware or lease monthly.

IP Phones & Accessories

Kiwi VoIP Fax mail Services

The Kiwi Fax mail service works by combining traditional fax services with your emails. You can have faxes sent to your email box and send to fax machines from your emails as well.

A VoIP fax line costs $11.50 excl. GST per month.

Create a new email

Create a new email and put in the “to” box the phone number you are sending to @fax.kiwilink.net.nz. You will need to attach the message you wish to fax as a pdf file. The subject line and body of the email will not affect the fax. Click on send and your message will be sent!

Receiving is just as easy.

If you do not have a fax machine live on the line it will simply email you the fax message. It will send to the default email on your account, if you do not know if this is the right one or would like to change this detail please contact us.

Should you prefer to always have received faxes emailed to you, simply log on to the VoIP portal (http://voip.kiwiinternet.co.nz) using your fax line and go to the option “Fax mail Delivery Options”. Here there is a setting “Fax mail Diversion Timer” – Set this to 0. This will send messages straight to your mail box all the time.

Cloud Calling for Microsoft Teams

Teams is Microsoft’s hub for collaboration and communications in Office 365, and provides integrated chat, online meetings and phone system functionality. Now available is Cloud Calling for Microsoft Teams.

TERMS AND CONDITIONS: No term contracts, 30-day notice period applies Set up costs may apply depending on type of internet available Hardware not included